Privacy Statement

Last updated: 27-10-2025

Axite B.V., located at Langegracht 70, 2312 NV Leiden, is responsible for the processing of personal data as outlined in this privacy statement.

Contact Details:
Website: https://www.axitetech.com
Address: Langegracht 70, 2312 NV Leiden
Data Protection Officer of Axite B.V can be reached at support@axitetech.com.

Personal data we process

Axite B.V. processes your personal data because you use our services and/or because you have provided this data to us yourself.

Below is an overview of the personal data we process:

First and last name
Internet browser and device type
Gender
Date of birth
Email address
Other personal data actively provided by the customer, for example by creating a profile on our website, in correspondence, and by phone
Data about your activities on our app

Special and/or sensitive personal data

Our app does not intend to collect data from visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify whether every visitor is over 16. We therefore advise parents to be involved in their children's online activities to prevent data being collected without parental consent.

If you believe we have collected personal data about a minor without such permission, please contact us at info@axitetech.com and we will delete this information.

Purpose and legal basis for processing personal data

Axite B.V. processes your personal data for the following purposes:

To enable you to create an account
To contact you by phone or email if necessary to perform our services
To inform you about changes to our services and products
To deliver goods and services to you
Axite B.V. analyzes your behavior on the app in order to improve the app and tailor our product and service offerings to your preferences

Automated decision-making

Axite B.V. makes decisions based on automated processing that can have (significant) consequences for individuals. These are decisions made by computer programs or systems without human involvement (such as an employee of Axite B.V.). Axite B.V. uses the following computer programs or systems:

Machine learning algorithms to derive your cognitive function scores
Mathematical comparisons across aggregated datasets to derive your cognitive function scores

How long we keep personal data

Axite B.V. does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for these (categories of) personal data:

We retain the following personal data for as long as your account remains active and you continue to use our app:

First and last name
Device type
Gender
Date of birth
Email address
Other personal data actively provided by the customer, for example by creating a profile on our website, in correspondence, and by phone
Analytics data about your usage on our app

After this period, or upon account deletion, we anonymize these datasets. Anonymized data is no longer traceable to an individual and may be retained indefinitely. We use this anonymized data solely to improve and optimize the functionalities and user experience of our app, including:

Analytics data about your usage on our app

Sharing personal data with third parties

Axite B.V. only provides your data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies or similar technologies

Axite B.V. does not use cookies or similar technologies.

Viewing, modifying, or deleting data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Axite B.V. You also have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, or data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@axitetech.com. We will respond as quickly as possible, but within four weeks.

Axite B.V. also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Axite B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.

Encryption: We encrypt your data both in transit and at rest to prevent unauthorized access.

TLS encryption (HTTPS) to protect data during transfer.
Access to personal data is limited to authorized personnel and protected with multi-factor authentication.
We regularly update our systems and software to fix vulnerabilities and maintain security.
We perform regular, encrypted backups of our systems and test recovery procedures to ensure data can be restored if needed.
We only collect and store personal data that is necessary for our services.
We integrate data protection measures into all our processes and systems from the start.
We maintain clear procedures for the handling, storage, and deletion of personal data, and conduct regular audits to ensure compliance.

If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service or email info@axitetech.com.